Privacy Policy

Privacy Policy

Privacy Policy

Welcome to RPBI Medical Billing . We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit an inquiry, request a consultation, or use our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following information when you voluntarily submit it through our website, contact forms, lead forms, email, or phone:

  • Name

  • Email Address

  • Phone Number

  • Practice or Organization Name

  • Medical Specialty

  • Any information you choose to provide regarding your inquiry.

How We Use Your Information

We may use your information to:

  • Respond to inquiries and requests.

  • Schedule consultations or billing audits.

  • Provide information about our Medical Billing and Revenue Cycle Management services.

  • Improve our website and customer experience.

  • Communicate important updates regarding our services.

  • Analyze website performance and marketing effectiveness.

  • Comply with applicable legal and regulatory requirements.

Marketing Communications

If you provide your contact information, we may contact you regarding our services, educational content, special offers, or industry updates.

You may opt out of marketing communications at any time by contacting us or following the unsubscribe instructions included in our communications.

Information Sharing

RPBI Medical Billing does not sell, rent, or trade your personal information.

We may disclose information only in the following circumstances:

  • To trusted service providers assisting in business operations under confidentiality obligations.

  • When required by law or legal process.

  • To protect our legal rights, property, or safety.

  • In connection with a business merger, acquisition, or transfer of assets.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

Although we strive to use commercially reasonable security measures, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, remember preferences, analyze website traffic, and improve website functionality.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Third-Party Services

Our website may include links to third-party websites or use third-party tools such as analytics, advertising platforms, scheduling software, or customer relationship management (CRM) systems.

These third-party providers maintain their own privacy policies, and RPBI Medical Billing is not responsible for their practices.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your personal information.

  • Request restrictions on certain processing activities.

  • Withdraw consent where applicable.

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website and services are intended for healthcare professionals, medical practices, and business organizations. We do not knowingly collect personal information from individuals under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated Effective Date. Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us.